All customers go through a journey, before they make the decision to buy. Digital marketing utilizes strategies to guide them through the various stages:
- Awareness - people learned about your brand through SEO, social media campaigns and paid ads;
- Interest - blog posts, videos and engaging posts demonstrate curiosity and convey your authority;
- Consideration - to establish credibility, a case study and testimonials establish confidence , as well as product comparisons;
- Action - with everything well done, a clear call to action, landing page, or special offer motivated the customer to convert;
This funnel based approach allows clicks to turn into real business outcomes, as all businesses want.